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Finance & Insurance institutions constantly require secure, critical and specific services for their connectivity and tech solutions. Zain acknowledges that and provides top of the line MPLS connectivity, and state-of-the-art security tools alongside various services that facilitate day-to-day operations such as fleet and ATM management tools and many more.​

Voice Solutions

1) Voice Packages

Save Money, Stay Connected!

Because what really matters is what's right for your organization, we passionately strive to provide our business partners with tailored packages put together mainly by our scope of experience, and trend tracking of the overall consumer behavior. Also helping you find out how much you could save, we provide a free savings analysis service.

Find the perfect package that works for you, so you pay only for the features you need and not a penny more!

We help you to assess your needs and priorities by offering a range of voice solutions and services with competitive prices that meets your requirements and are directed to the nature and characteristics of the business.

  • ZAIN PROFESSIONAL PACKAGES

At your fingertips, we offer professional communication packages specifically designed to cater both employees and executives / middle management calling needs. Our professional packages include variety of features such as unlimited minutes within Zain network, free minutes on other local networks, mobile internet bundles, local SMS, and many other services, starting at a competitive rate of 7 JOD per month.

  • ZAIN ENTERPRISE PACKAGES

​Beyond offering an exceptional voice packages, we provide upper management / senior management with exclusive benefits, that include free minutes on other local networks, mobile internet bundles/data international and incoming roaming minutes, as well as roaming data, and significant discounts on handsets , all starting from 17 JOD per month.

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​​2) Unified Communication

With the utilization of the latest technologies for enterprise communication, Zain Jordan provides a comprehensive Unified communication service with CISCO, 

Service Features:

  • Voice calls (phone extension & IP Phones)
  • Audio-web (Jabber)
  • Audio / Video conferencing
  • Answer Machine (IVR)
  • Instant messaging
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3) Push to talk

Reliable communication plays a crucial role, especially for field workers working withinteams. With Push-to-Talk (PTT) you can connect easily with groups and by simply pressing a button enabling faster communication, increased productivity, and improved operational efficiency.​

Push-To-Talk (PTT) is a service that is delivered via PTT Android application that enables smartphone users to communicate with other users through PTT server. The PTT server is responsible for routing and managing all the PTT traffic. The Android device can be a specialized PTT handset, or any other retail Android device including phones and tablets, and windows PCs. The windows PC application, called Dispatcher and used as central command and control users, the service is useful for any team-based organization or department including teams for security, Maintenance, cleaning, construction, transport, tourism, and entertainment.

PTT service is designed with multiple features such as instant one-to-one communication or one-to-many (group) communications, live and historical location tracking (requires dispatcher), and SOS alerts (requires dispatcher), There are no limits to the number of users or groups.

Zain Business provides multiple PTT device options to fulfill the market needs as below:

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Internet And Data Solutions

1) Leased Line

Zain Jordan owns a state-of-the-art core network based on MPLS technology to provide converged services for data transmission, Internet Service and primary services.

Zain MPLS Features:

  • Zain core network based on fiber optic extends through north, south, east and west of Jordan.
  • The fiber network is based on three protected and redundant Fiber Optic rings and state-of-the-art MPLS technology.
  • Three redundant Data Centers, in three different geographic locations.
  • Zain network covers more than 95% of Jordan, backhauling the data traffic on the fiber network infrastructure.
  • The MPLS equipment is hardware protected.
  • The international internet gateways are connected through three different routes with the core network.
  • The customer can access monitoring website to monitor bandwidth usage.
  • Network Operation Center (NOC) monitoring Zain network 24/7.
  • Technical support 24/7 through Zain's call center and On-call qualified technical engineers.
  • Account manager to handle all customer issues.​
 

​​2) Global Link

Zain Jordan's international data link services provide corporate clients a portfolio of connectivity solutions for seamless worldwide operations. 

  • Dedicated private circuits
  • High-speed submarine cable access
  • Efficient MPLS networks
  • Direct Connection to major cloud providers 
  • Colocation facilities
  • Secure data transit 
  • Ensuring reliability​


3) SD-WAN

Zain Jordan in collaboration with its global partner Fortinet extends managed services for Software-Defined Wide Area Network (SD-WAN) Fortinet acknowledged as a leader in the field  2022 Gartner® Magic Quadrant™ for Network Firewalls.

Managed SD-WAN Solutions features:

  • Network monitoring and application prioritization.
  • Managing WAN links and monitoring their speeds.
  • Easy to deploy and manage.
  • Simple and easy user Interface.
  • Advanced security, unified threat management UTM and protection of the network and applications.
  • Connecting enterprises with their international branches in an easy and simple way.
  • Multi Cloud access.
  • 24/7 Technical Support.
     

4) IPTV

Zain offers this service to provide high-quality Free-To-Air TV channels through an IP network and exceptional internet connection, monthly or yearly subscriptions are available based on the number of set-top boxes.

*Zain arranges the installation of the Set-Top boxes at the client premises.​

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Cloud and Hosting Solutions

1) Cloud Computing (VPS & IaaS)

Zain Business cloud offers ready-to-use compute instances on a multi-tenant or dedicated private, robust, and fully scalable and certified VMware infrastructure environment to host the most demanding business applications in an enterprise-grade, secure, highly available, and self-controlled environment backed with stringent service level guarantees. 

Service Features:

  1. Certified VMware Cloud Computing Infrastructure.
  2. Single Management Dashboard
  3. Local hosting in a certified Tier 3 data center (The Bunker)
  4. Local presence and regional scale
  5. 24x7x365 Monitoring & Support

Services:

  • Infrastructure as a Service (IaaS) 
  • Virtual Data Center (VDC)
  • Virtual Private Server (VPS)
  • Backup as a Service (BaaS)
  • Disaster Recovery as a Service (DRaaS)
  • Oracle Exadata​


​​2) Colocation (The Bunker)

Zain TIER III Regional Center for Data and Information Storage and Disaster Recovery (The Bunker) which is situated at the King Hussein Business Park in Amman Jordan:

The Bunker Features:

  • TIER III Uptime Certified
  • 99.982% availability
  • ISO 27001 compliant
  • Transformed from an army command control center
  • 4,300 sqm, state-of-the-art highly modernized
  • Located 12m underground
  • Protected by 2m thick concrete walls
  • Equipped with 2 Tons doors at both of its entrances for added security. 
  • Built with blast walls
  • Fire protection systems
  • Dedicated and Shared room availability
  • Business continuity office availability
  • Fully redundant communications network 
  • Fully redundant cooling and power systems
  • 24/7 onsite security and advanced surveillance cameras security (CCTV).

3) Microsoft 365

Microsoft 365 is an integrated experience of apps and services provided by Microsoft:

  • Users can communicate with their customers and coworkers 
  • Users can get Microsoft apps backed with the latest features and security updates.​

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Digital Marketing Solutions

1) Omni-Channel Communication Platform CPaaS

Zain Business assists clients and partners  to overcome the complexity of consumer communications, the ability to grow their businesses, and enhance the customer experience – all in one comprehensive platform powered by Infobip.​

The solution advantages:

  1. Personalized omnichannel customer connections
  2. Full-stack customer engagement
  3. No compromise delivery
 

​​2) Digital Signage

With digital signage, businesses can:

  • Create dynamic displays that can be updated quickly and easily.
  • Create interactive displays and audio-visual elements.
  • Track and understand customer behavior.
  • Create a strong brand identity and remain competitive in the market.

3) E-commerce

E-Commerce Platform and Order management solution:

  • To build your own online store through your own website & mobile app. 
  • Extract comprehensive reports about your work​
4) WiFi management (ANTlabs)

ANTlabs is a Cloud Wi-Fi network management service that delivers seamless, secure connectivity, centralized control, and management for your corporate Wi-Fi network. 

ANTlabs enables your business to:​

  • Customize the Wi-Fi login landing page
  • Monitor the WiFi network quality and manage the speeds provided to customers
  • Enhance your customers' online experience and increase in-store customer engagement through effective communication material. 
  • Provide your customers with promotions by location
  • Create custom pages and publish them in all branches
  • Have control the security level of the wireless network
  • Have full user data analytics
  • 24*7 support

Security Solutions

1) DDoS

The DDoS Protection Service aims to detect & and mitigate threats such as DDoS, Botnets, Slowloris, Sockstress, Application Attacks, SYN Floods, and Malformed SSL Attacks. It stops application-layer DDoS attacks and disrupts botnet communications at the enterprise or data center edge. It can also stop volumetric DDoS attacks

 Service Benefits:

  • Detect and block emerging application-layer DDoS attacks.
  • Deploy a turnkey solution to stop threats immediately.
  • Prevent illegitimate botnet communications by leveraging real-time security intelligence.
  • Mitigate volumetric attacks.

 

2) WAF

The Web Application Firewall Service aims to deliver the highest level of website protection against malware, website defacements, hackers and website blacklisting.

Service Benefits:

  • Website Attacks & Hacks Prevention.
  • Brute Force Protection & Prevention.
  • Detect and prevent new & unknown types of attacks.
  • Distributed Denial of Service Mitigation

 

3) SIEM

The SIEM (Security Information and Event Management) Service uses a combination of highly advanced automated security analysis and human enrichment, to convert the huge volumes of data, enabling in-depth understanding of the nature and severity of the attack on an organization and practical, actionable recommendations as to how best to address the incident.

 Service Benefits:

  • Improve productivity/effectiveness of the solution by proactively maintaining and monitoring infrastructure.
  • 24/7 intelligent analysis by dedicated Security Experts

     

4) FWaaS

Firewall as a Service (FWaaS) is a technology that offers firewall and other network security as a cloud service, the migration to cloud-based platforms and the rise of mobile devices have led to a lack of a clear perimeter in networks, where users and applications can be safeguarded against cyber threats. This service is managed and operated by a professional security team from Zain SOC (Security Operation Center) located at The Bunker.

Service Benefits:

  • Better Disaster Recovery.
  • Comprehensive Protection Services.
  • Reduced Costs and Improved TCO
  • Simplified Management

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5) Vulnerability Assessment 

Service Benefits:

  • Identify the real, exploitable vulnerabilities.
  • Satisfy regulatory compliance requirements.
  • Supplement your team with dedicated vulnerability management experts.
  • 4Stay protected and take action against vulnerabilities.
  • Access information security experts 24x7.
  • Create a total network security and compliance solution by combining with other Managed Security Services.


Service Features:

  1. Highly accurate internal and external vulnerability scanning.
  2. Supports physical, cloud and virtual infrastructure.
  3. Dedicated vulnerability management team provides expert guidance and support.
  4. Policy and compliance scanning to satisfy PCI, HIPAA, and NERC CIP requirements.
  5. 24x7x365 expert support by certified security analysts. ​



IOT Solutions

1) ATM Security

A unique tracking service designed to safeguard ATM theft, introduced  for the first time in Jordan, in cooperation between "Zain" and the “Public Security Directorate".

  • Tracking of the ATM in case of movement.
  • Providing alerts in the event of theft or unauthorized actions to the bank's management by SMS, app notification, and e-mail notification.
  • Alert in case of power failure.
  • Alert in case of GPS loss.
  • Alert in the event of a sudden change in the temperature of the ATM interior 
  • Alert in case of ATM movement
  • Alert in case of ATM door opening

 

​​2) Smart Security as a Service

Smart security as a Service is a cloud service offering various security technologies including Video Surveillance as a Service, Video AI as well as Unified Incident Management allowing businesses to:

  • Perform on intelligent analysis, process automation, and centralized operational model.
  • Aid in attaining an unprecedented, advanced level of security that comes at a lower cost and effort while simultaneously delivering accumulated smart insights.
  • Service Features:
  • Cloud Video Management and Recording
  • Unified Incident Management Dashboard
  • Video Artificial Intelligence
  • Advanced Video Analytics
  • Cloud Video Archiving
  • 24/7 Support​

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