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Zain Business provides the customer in different sectors with integrated and specialized cloud solutions based on their needs in order to help them achieve more efficiently. Zain services cover all areas: human resources, security, cloud services, and expansion of commercial services such as accounting systems and points of sale.​

Data Center Services (The Bunker)

Zain TIER III Regional Center for Data and Information Storage and Disaster Recovery (The Bunker) which is situated at the King Hussein Business Park in Amman Jordan:

The Bunker Features:

  • Tier III Certification of Design Documents
  • Tier III Certification of Constructed Facility
  •  Tier III Gold of Operational Sustainability (TCOS)​​
  • 99.982% availability
  • ISO 27001 compliant
  • Transformed from an army command control center
  • 4,300 sqm, state-of-the-art highly modernized
  • Located 12m underground
  • Protected by 2m thick concrete walls
  • Equipped with 2 Tons doors at both of its entrances for added security. 
  • Built with blast walls
  • Fire protection systems
  • Dedicated and Shared room availability
  • Business continuity office availability
  • Fully redundant communications network 
  • Fully redundant cooling and power systems
  • 24/7 onsite security and advanced surveillance cameras security (CCTV).

 For more details about The Bunker, click here​

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Cloud Computing

Zain Business cloud offers ready-to-use compute instances on a multi-tenant or dedicated private, robust, and fully scalable and certified VMware infrastructure environment to host the most demanding business applications in an enterprise-grade, secure, highly available, and self-controlled environment backed with stringent service level guarantees. ​

Service Features:

  1. Certified VMware Cloud Computing Infrastructure.
  2. Single Management Dashboard
  3. Local hosting in a certified Tier 3 data center (The Bunker)
  4. Local presence and regional scale
  5. 24x7x365 Monitoring & Support

Services:

  • Infrastructure as a Service (IaaS) 
  • Virtual Data Center (VDC)
  • Virtual Private Server (VPS)
  • Backup as a Service (BaaS)
  • Disaster Recovery as a Service (DRaaS)
  • Oracle Exadata

 

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Microsoft 365

Microsoft 365 is an integrated experience of apps and services provided by Microsoft:

  • Users can communicate with their customers and coworkers 
  • Users can get Microsoft apps backed with the latest features and security updates.​
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Security as a Service

  1. DDoS

The DDoS Protection Service aims to detect & and mitigate threats such as DDoS, Botnets, Slowloris, Sockstress, Application Attacks, SYN Floods, and Malformed SSL Attacks. It stops application-layer DDoS attacks and disrupts botnet communications at the enterprise or data center edge. It can also stop volumetric DDoS attacks

Service Benefits:

  • Detect and block emerging application-layer DDoS attacks.
  • Deploy a turnkey solution to stop threats immediately.
  • Prevent illegitimate botnet communications by leveraging real-time security intelligence.
  • Mitigate volumetric attacks.

 

2.     WAF

The Web Application Firewall Service aims to deliver the highest level of website protection against malware, website defacements, hackers and website blacklisting.

 Service Benefits:

  • Website Attacks & Hacks Prevention.
  • Brute Force Protection & Prevention.
  • Detect and prevent new & unknown types of attacks.
  • Distributed Denial of Service Mitigation


 

3.     SIEM

The SIEM (Security Information and Event Management) Service uses a combination of highly advanced automated security analysis and human enrichment, to convert the huge volumes of data, enabling in-depth understanding of the nature and severity of the attack on an organization and practical, actionable recommendations as to how best to address the incident.

 Service Benefits:

  • Improve productivity/effectiveness of the solution by proactively maintaining and monitoring infrastructure.
  • 24/7 intelligent analysis by dedicated Security Experts

     

4.     FWaaS

Firewall as a Service (FWaaS) is a technology that offers firewall and other network security as a cloud service, the migration to cloud-based platforms and the rise of mobile devices have led to a lack of a clear perimeter in networks, where users and applications can be safeguarded against cyber threats. This service is managed and operated by a professional security team from Zain SOC (Security Operation Center) located at The Bunker.

 Service Benefits:

  • Better Disaster Recovery.
  • Comprehensive Protection Services.
  • Reduced Costs and Improved TCO
  • Simplified Management

     

5.     SOC & SOAR​

 

6.     Penetration Testing

A Penetration & Security Test aims to proactively evaluate the system's security and discover possible weaknesses & newly discovered threats if any before an attacker exploits it. A security breach on a system may result in financial loses and negatively impact the organizations reputation and customer's trust, it also could result to legislation penalties.

 

Service Benefits:

  • Identifying possible vulnerabilities in advance.
  • Assess the possible business impact if an attack was successful.
  • Test the available security controls.
  • Avoid costs of network downtimes due to security breaches.
  • Preserve your organization's reputation and image.
  • Validate end user's adherence to information security policies.



7.     Vulnerability Assessment 

Service Benefits:

  • Identify the real, exploitable vulnerabilities.
  • Satisfy regulatory compliance requirements.
  • Supplement your team with dedicated vulnerability management experts.
  • 4Stay protected and take action against vulnerabilities.
  • Access information security experts 24x7.
  • Create a total network security and compliance solution by combining with other Managed Security Services.

 
Service Features:

  1. Highly accurate internal and external vulnerability scanning.
  2. Supports physical, cloud and virtual infrastructure.
  3. Dedicated vulnerability management team provides expert guidance and support.
  4. Policy and compliance scanning to satisfy PCI, HIPAA, and NERC CIP requirements.
  5. 24x7x365 expert support by certified security analysts.

Software as a service

1.    Cloud Point of Sale Service (POS)


A cash management system that functions on the latest cloud technology to help shop owners:

  • Monitor the cash flow, sales and profit analysis from anywhere
  • Connect all branches 
  • Monitor inventory .
  • Free training, 24*7 support and data backup.

 

 


2.    Human Resource Management service 

Human Resource Management Solution that allows HR professionals to:

  • Manage employees' information
  • Manage employees' Attendance
  • Manage employees' payroll
  • Manage employees' appraisals.  
  • Employees can interact directly with the HR department through a mobile application 
 


3.    ​Learning management Solution (B12)

Zain Business aims to support schools by managing the learning process, and modernizing the communication between the school administration, guardians, staff and students.

 

  • Enable the school to digitize weekly plans
  • Provide reports and evaluations
  • Provide mobile app for the guardians, to facilitate the communication with the school
  • Bus tracking service. 

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4.   Law firms Solution (Idbara)

IDBARA is a Law Firm Management System. It is a personal electronic legal assistant and a user-friendly filing system to help professionals with their practice by:

 

  • Tracking and maintaining their legal clients and cases. 
  • Assisting professional law firms and individual lawyers to meet today's growing legal challenges
  • Enabling law firms and lawyers to completely manage their firms and automate their clients' contracts, litigations, consultations, invoicing and finance. 
  • Highly specialized system with alerts and reminders sent to one or multiple lawyers.

     

5.    Hospital information system (HIS) – CertaCure 

Zain business assists Hospitals and health providers, to adopt distinguished cloud solution, that covers all aspects of modern health care requirements, this includes:

  1. ERP platform, and PACS systems. 
  2. Clinical decision support systems (CDSS) such as Dragon microphones, Powerscribe, UpToDate, and MediSpan. 


 

6.    Workforce Management – 3amalyati

Zain's 3amalyati system aids efficiently in managing the mobility workforce within the institutions by:

  • Detecting the employee's locations 
  • Tracking the employees' movements
  • Coordinating the paths of each employee​


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