1) Leased Line

Zain Jordan owns a state-of-the-art core network based on MPLS technology to provide converged services for data transmission, Internet Service and primary services.

Zain MPLS Features:

• Zain core network based on fiber optic extends through north, south, east and west of Jordan.
• The fiber network is based on three protected and redundant Fiber Optic rings and state-of-the-art MPLS technology.
• Three redundant Data Centers, in three different geographic locations.
• Zain network covers more than 95% of Jordan, backhauling the data traffic on the fiber network infrastructure.
• The MPLS equipment is hardware protected.
• The international internet gateways are connected through three different routes with the core network.
• The customer can access monitoring website to monitor bandwidth usage.
• Network Operation Center (NOC) monitoring Zain network 24/7.
  
• Technical support 24/7 through Zain's call center and On-call qualified technical engineers.
• Account manager to handle all customer issues.​
  

​​2) Global Link

Zain Jordan's international data link services provide corporate clients a portfolio of connectivity solutions for seamless worldwide operations. 

• Dedicated private circuits
  
• High-speed submarine cable access
  
• Efficient MPLS networks
  
• Direct Connection to major cloud providers 
  
• Colocation facilities
  
• Secure data transit 
  
• Ensuring reliability​
  

3) SD-WAN

Zain Jordan in collaboration with its global partner Fortinet extends managed services for Software-Defined Wide Area Network (SD-WAN) Fortinet acknowledged as a leader in the field  2022 Gartner® Magic Quadrant™ for Network Firewalls.

Managed SD-WAN Solutions features:

• Network monitoring and application prioritization.
  
• Managing WAN links and monitoring their speeds.
  
• Easy to deploy and manage.
  
• Simple and easy user Interface.
  
• Advanced security, unified threat management UTM and protection of the network and applications.
  
• Connecting enterprises with their international branches in an easy and simple way.
  
• Multi Cloud access.
  
• 24/7 Technical Support.
  

1) Cloud Computing (VPS & IaaS)

Zain Business cloud offers ready-to-use compute instances on a multi-tenant or dedicated private, robust, and fully scalable and certified VMware infrastructure environment to host the most demanding business applications in an enterprise-grade, secure, highly available, and self-controlled environment backed with stringent service level guarantees. 

Service Features:

1. Certified VMware Cloud Computing Infrastructure.
2. Single Management Dashboard
3. Local hosting in a certified Tier 3 data center (The Bunker)
4. Local presence and regional scale
   
5. 24x7x365 Monitoring & Support

Services:

• Infrastructure as a Service (IaaS) 
• Virtual Data Center (VDC)
• Virtual Private Server (VPS)
• Backup as a Service (BaaS)
• Disaster Recovery as a Service (DRaaS)
• Oracle Exadata​
  

​

​​2) Colocation (The Bunker)

Zain TIER III Regional Center for Data and Information Storage and Disaster Recovery (The Bunker) which is situated at the King Hussein Business Park in Amman Jordan:

The Bunker Features:

• TIER III Uptime Certified
  
• 99.982% availability
  
• ISO 27001 compliant
  
• Transformed from an army command control center
  
• 4,300 sqm, state-of-the-art highly modernized
  
• Located 12m underground
  
• Protected by 2m thick concrete walls
  
• Equipped with 2 Tons doors at both of its entrances for added security. 
  
• Built with blast walls
  
• Fire protection systems
  
• Dedicated and Shared room availability
  
• Business continuity office availability
  
• Fully redundant communications network 
  
• Fully redundant cooling and power systems
  
• 24/7 onsite security and advanced surveillance cameras security (CCTV).​
  

3) Micosoft 365

Microsoft 365 is an integrated experience of apps and services provided by Microsoft:

• Users can communicate with their customers and coworkers 
  
• Users can get Microsoft apps backed with the latest features and security updates.​
  

​

4) Human Resource Management

1) DDoS​

The DDoS Protection Service aims to detect & and mitigate threats such as DDoS, Botnets, Slowloris, Sockstress, Application Attacks, SYN Floods, and Malformed SSL Attacks. It stops application-layer DDoS attacks and disrupts botnet communications at the enterprise or data center edge. It can also stop volumetric DDoS attacks

 Service Benefits:

• Detect and block emerging application-layer DDoS attacks.
  
• Deploy a turnkey solution to stop threats immediately.
  
• Prevent illegitimate botnet communications by leveraging real-time security intelligence.
  
• Mitigate volumetric attacks.
  

2) WAF

The Web Application Firewall Service aims to deliver the highest level of website protection against malware, website defacements, hackers and website blacklisting.

Service Benefits:

• Website Attacks & Hacks Prevention.
  
• Brute Force Protection & Prevention.
  
• Detect and prevent new & unknown types of attacks.
  
• Distributed Denial of Service Mitigation
  

3) SIEM

The SIEM (Security Information and Event Management) Service uses a combination of highly advanced automated security analysis and human enrichment, to convert the huge volumes of data, enabling in-depth understanding of the nature and severity of the attack on an organization and practical, actionable recommendations as to how best to address the incident.

 Service Benefits:

• Improve productivity/effectiveness of the solution by proactively maintaining and monitoring infrastructure.
• 24/7 intelligent analysis by dedicated Security Experts
  
   

4) FWaaS

Firewall as a Service (FWaaS) is a technology that offers firewall and other network security as a cloud service, the migration to cloud-based platforms and the rise of mobile devices have led to a lack of a clear perimeter in networks, where users and applications can be safeguarded against cyber threats. This service is managed and operated by a professional security team from Zain SOC (Security Operation Center) located at The Bunker.

Service Benefits:

• Better Disaster Recovery.
• Comprehensive Protection Services.
• Reduced Costs and Improved TCO
• Simplified Management
  
   ​

5) Vulnerability Assessment 

Service Benefits:

• Identify the real, exploitable vulnerabilities.
  
• Satisfy regulatory compliance requirements.
  
• Supplement your team with dedicated vulnerability management experts.
  
• 4Stay protected and take action against vulnerabilities.
  
• Access information security experts 24x7.
  
• Create a total network security and compliance solution by combining with other Managed Security Services.

Service Features:

1. Highly accurate internal and external vulnerability scanning.
   
2. Supports physical, cloud and virtual infrastructure.
   
3. Dedicated vulnerability management team provides expert guidance and support.
   
4. Policy and compliance scanning to satisfy PCI, HIPAA, and NERC CIP requirements.
   
5. 24x7x365 expert support by certified security analysts. ​